Every review.
Google & Yelp.
You do nothing.
We respond to every Google and Yelp review your business receives — using proprietary, industry-calibrated AI with human approval on every response — within 24 hours, every time.
Most business owners respond to at least some reviews — but most responses are hurting them. Templated replies that ignore the complaint. Defensive rebuttals that make the business look combative. Generic copy-paste that signals to customers (and now to AI search tools like Google's AI Overviews) that nobody is actually paying attention. The problem isn't silence anymore — it's quality.
“We respond to every Google and Yelp review your business receives — within 24 hours, every time. Our proprietary AI crafts each response on-brand and calibrated for your industry. A human reviews every response before it goes live. You never have to think about it again.”
No templates, no generic chatbot. Our AI has been engineered on thousands of real business reviews across dental, legal, veterinary, auto repair, the trades, restaurants, and more — studying what works and what backfires. Each response is written for your business, your reviewer, and your brand voice. And it gets smarter for your business each month.
“Best service I've had in years. Will definitely be back!”
Thank you so much, Sarah — this genuinely made our day! We'll pass along the kind words to the team. Can't wait to see you again soon.
“Service was slow and nobody checked in on us.”
Tom, thank you for being honest — we're sorry we let you down. Please reach out directly and we'll make it right on your next visit.
You sign up
Takes 5 minutes. You add us as a manager on Google and a team member on Yelp. We walk you through both, step by step.
We get to work
Every review that comes in — 5-star praise, 1-star complaint, no text — gets a professional response from our team.
Responses go live
Within 24 hours of each review posting, a response publishes under your business. On-brand, on-time, every time.
You stay in the loop
Every response is public on your Google and Yelp profiles, so you can see our work anytime — and request a change on any response whenever you'd like.
- Google and Yelp review responses
- Unlimited reviews covered
- 24-hour response guarantee
- Industry-calibrated AI drafting
- Human-approved — every response reviewed before posting
- Gets smarter for your business each month
- Quarterly Reputation & Business Intelligence Report
- Request changes anytime
- Secure manager access — no passwords shared
- Cancel anytime, no penalty
Every quarter, we send you a Reputation & Business Intelligence Report — a clear, readable summary of what we handled, how your rating is trending, and what your customers are actually telling you. We read every review, not just to respond, but to surface what's working and what deserves your attention — the employee getting called out by name, the pattern worth a closer look. It's the part of your reviews most owners never have time to see.
No setup fees. No long-term contracts. Billed monthly in advance — cancel anytime and you won't be charged again.
Most businesses have two problems on their profile right now: reviews that were never answered, and responses that were answered badly. Our one-time Risk Audit & Cleanup does both. We scan every existing response on your profile for red flags — privacy slip-ups, combative replies, generic templates — and rewrite what needs fixing. We also respond to every unanswered 1–3 star review from the last 180 days. Completed within 5 business days. Most clients add this at signup.
Bad review responses are more visible — and more damaging — than ever. A combative rebuttal, a tone-deaf template, or a privacy slip-up lives on your profile permanently. And AI search tools like Google's AI Overviews, ChatGPT, and Perplexity now synthesize your reviews and responses to decide whether to recommend your business. Response quality, not just response rate, affects how AI characterizes you. A professional, on-brand response to a tough review doesn't just reassure future customers — it shapes how AI represents your business to thousands of people who will never scroll your reviews themselves.
Google Business Profile
We get added as a Manager using Google's standard team access feature. You remain the Owner. Takes about 2 minutes to set up. Remove our access instantly if you ever cancel.
Yelp Business
We get added as a Team Member via Yelp's standard business settings. No passwords shared on either platform. You stay in complete control of your profiles at all times.
Ready to get started?
Setup takes less than 10 minutes. Live within 48 hours. No contract.
respondpal.ai · team@respondpal.ai